Hello, I’m a newcomer and just received a green screen error which was quite worrying. I checked a bit online and some of the solutions were to install some software for Gnome but I thought we were trying to avoid that so I thought to ask for help here. The issue may be caused by Gnome and I’m really hoping its not hardware failure. Could you please help me understand and maybe fix the issue?
I’m using Bazzite, haven’t added any Gnome extensions and only installed mullvad vpn as a layered package.
My journalctl logs:
Mar 22 23:05:23 dstone cupsd[1985]: REQUEST localhost - - "POST / HTTP/1.1" 200 184 Renew-Subscription successful-ok
Mar 22 23:07:26 dstone gnome-shell[4685]: g_object_get_qdata: assertion 'G_IS_OBJECT (object)' failed
Mar 22 23:07:35 dstone systemd[4299]: Started app-gnome-org.mozilla.firefox-14935.scope - Application launched by gnome-shell.
Mar 22 23:07:35 dstone systemd[4299]: Started app-flatpak-org.mozilla.firefox-1122056710.scope.
Mar 22 23:07:35 dstone org.mozilla.firefox.desktop[14951]: [2] Sandbox: CanCreateUserNamespace() clone() failure: EPERM
Mar 22 23:07:46 dstone mullvad-daemon[1868]: [mullvad_daemon::management_interface][DEBUG] get_account_data
Mar 22 23:07:46 dstone mullvad-daemon[1868]: [mullvad_daemon::management_interface][DEBUG] get_version_info
Mar 22 23:08:08 dstone gnome-shell[4685]: Gio.IOErrorEnum: Timeout was reached
Stack trace:
_promisify/proto[asyncFunc]/</<@resource:///org/gnome/gjs/modules/core/overrides/Gio.js:454:45
@resource:///org/gnome/shell/ui/init.js:21:20
### Promise created here: ###
_setEngine@resource:///org/gnome/shell/misc/ibusManager.js:286:30
setCompletionEnabled@resource:///org/gnome/shell/misc/ibusManager.js:361:24
setOskCompletion@resource:///org/gnome/shell/ui/keyboard.js:2124:48
open@resource:///org/gnome/shell/ui/keyboard.js:1732:34
_onKeyboardStateChanged@resource:///org/gnome/shell/ui/keyboard.js:1685:18
_callHandlers@resource:///org/gnome/gjs/modules/core/_signals.js:130:42
_emit@resource:///org/gnome/gjs/modules/core/_signals.js:119:10
KeyboardController/<@resource:///org/gnome/shell/ui/keyboard.js:2004:53
@resource:///org/gnome/shell/ui/init.js:21:20
-- Boot 346c6dd4b4154241a32434f355991219 --
Mar 22 23:18:54 bazzite kernel: Linux version 6.17.7-ba28.fc43.x86_64 (builder@32f0da6093c6) (gcc (GCC) 15.2.1 20260123 (Red Hat 15.2.1-7), GNU ld version 2.45.1-4.fc43) #1 SMP PREEMPT_DYNAMIC Sun Mar 8 17:54:59 UTC 2026
-- Boot e40c531b3afd47a1b763147704c74fdd --
Mar 22 23:09:17 dstone gnome-shell[4685]: meta_wayland_surface_role_notify_subsurface_state_changed: assertion 'klass->notify_subsurface_state_changed' failed
-- Boot 346c6dd4b4154241a32434f355991219 --
Mar 22 23:18:54 bazzite kernel: Command line: BOOT_IMAGE=(hd2,gpt2)/ostree/default-96c3b4741005fef0df3c9761b90c5351931f2db0a1c2a047b1812a968514a70a/vmlinuz-6.17.7-ba28.fc43.x86_64 ostree=/ostree/boot.0/default/96c3b4741005fef0df3c9761b90c5351931f2db0a1c>
-- Boot e40c531b3afd47a1b763147704c74fdd --
Mar 22 23:09:18 dstone gnome-shell[4685]: meta_wayland_surface_role_notify_subsurface_state_changed: assertion 'klass->notify_subsurface_state_changed' failed
-- Boot 346c6dd4b4154241a32434f355991219 --
Mar 22 23:18:54 bazzite kernel: x86/split lock detection: disabled
-- Boot e40c531b3afd47a1b763147704c74fdd --
Mar 22 23:09:19 dstone gnome-shell[4685]: meta_wayland_surface_role_notify_subsurface_state_changed: assertion 'klass->notify_subsurface_state_changed' failed
-- Boot 346c6dd4b4154241a32434f355991219 --
Mar 22 23:18:54 bazzite kernel: BIOS-provided physical RAM map:
-- Boot e40c531b3afd47a1b763147704c74fdd --
Mar 22 23:09:19 dstone gnome-shell[4685]: meta_wayland_surface_role_notify_subsurface_state_changed: assertion 'klass->notify_subsurface_state_changed' failed
-- Boot 346c6dd4b4154241a32434f355991219 --
Mar 22 23:18:54 bazzite kernel: BIOS-e820: [mem 0x0000000000000000-0x000000000009ffff] usable
-- Boot e40c531b3afd47a1b763147704c74fdd --
Mar 22 23:10:25 dstone org.mozilla.firefox.desktop[14951]: [Parent 2, Main Thread] WARNING: Failed to enumerate devices of org.freedesktop.UPower: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: org.freedesktop.DBus.Error.ServiceUnknown
-- Boot 346c6dd4b4154241a32434f355991219 --
Mar 22 23:18:54 bazzite kernel: BIOS-e820: [mem 0x00000000000a0000-0x00000000000fffff] reserved
-- Boot e40c531b3afd47a1b763147704c74fdd --
Mar 22 23:10:25 dstone org.mozilla.firefox.desktop[14951]: : 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201
-- Boot 346c6dd4b4154241a32434f355991219 --
Mar 22 23:18:54 bazzite kernel: BIOS-e820: [mem 0x0000000000100000-0x00000000099fefff] usable
-- Boot e40c531b3afd47a1b763147704c74fdd --
Mar 22 23:10:25 dstone firefox-bin[14951]: Failed to enumerate devices of org.freedesktop.UPower: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: org.freedesktop.DBus.Error.ServiceUnknown
-- Boot 346c6dd4b4154241a32434f355991219 --
Mar 22 23:18:54 bazzite kernel: BIOS-e820: [mem 0x00000000099ff000-0x0000000009ffffff] reserved
-- Boot e40c531b3afd47a1b763147704c74fdd --
Mar 22 23:10:32 dstone org.mozilla.firefox.desktop[15092]: libva info: VA-API version 1.22.0
-- Boot 346c6dd4b4154241a32434f355991219 --
Mar 22 23:18:54 bazzite kernel: BIOS-e820: [mem 0x000000000a000000-0x000000000a1fffff] usable
-- Boot e40c531b3afd47a1b763147704c74fdd --
Mar 22 23:10:32 dstone org.mozilla.firefox.desktop[15092]: libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/radeonsi_drv_video.so
-- Boot 346c6dd4b4154241a32434f355991219 --
Mar 22 23:18:54 bazzite kernel: BIOS-e820: [mem 0x000000000a200000-0x000000000a21dfff] ACPI NVS
-- Boot e40c531b3afd47a1b763147704c74fdd --
Mar 22 23:10:32 dstone org.mozilla.firefox.desktop[15092]: libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/intel-vaapi-driver/radeonsi_drv_video.so
-- Boot 346c6dd4b4154241a32434f355991219 --
Mar 22 23:18:54 bazzite kernel: BIOS-e820: [mem 0x000000000a21e000-0x000000000affffff] usable
-- Boot e40c531b3afd47a1b763147704c74fdd --
Mar 22 23:10:32 dstone org.mozilla.firefox.desktop[15092]: libva info: Trying to open /usr/lib/x86_64-linux-gnu/GL/lib/dri/radeonsi_drv_video.so
-- Boot 346c6dd4b4154241a32434f355991219 --
Mar 22 23:18:54 bazzite kernel: BIOS-e820: [mem 0x000000000b000000-0x000000000b020fff] reserved
-- Boot e40c531b3afd47a1b763147704c74fdd --
Mar 22 23:10:32 dstone org.mozilla.firefox.desktop[15092]: libva info: Found init function __vaDriverInit_1_22
-- Boot 346c6dd4b4154241a32434f355991219 --
Mar 22 23:18:54 bazzite kernel: BIOS-e820: [mem 0x000000000b021000-0x0000000068ffdfff] usable
-- Boot e40c531b3afd47a1b763147704c74fdd --
Mar 22 23:10:32 dstone org.mozilla.firefox.desktop[15092]: libva info: va_openDriver() returns 0