I was playing around with Firmware application did an update inside app but update failed. Then I was working with laptop just like ordinary, not paying any attention to this failed update. I have seen few times in past years of having failed firmware update, but firmware update process should be super robust, because if issue appears, user can quickly get in big trouble. So never ever have had any issue before when firmware update error appeared.
Then I have fully powered off the laptop and started it again after e.g. an hour and at BIOS boot time now every time I power on a laptop I immediately get error:
1802: Unauthorized network card is plugged in - Power off and remove the network card (0000/0000/0000/0000). System halted.
Anyone else having this issue? Probably not very likely, because not many users are playing with fire = firmware update.
I have tried to search the web, but I can’t find anything with 4 times 4 zeros card ID. Something strange is happening here…
I have seen some Youtube videos to remove network card from my laptop, but I would like to check if someone else got into this issue, before I make the problem even worse (if something goes wrong with physically remove network card from laptop) and in Youtube videos Windows is booted.
Are you able to get into the bios? Depending on the bios you may be able to temporarily disable the network card/adapter/wifi/bluetooth/etc. from one of the bios menus. It could let you at least get back into your computer to start some diagnostics from terminal or check logs.
You might also want to take note of what model of network card/adapter the laptop has…
You can also check here (fwupd) or (firmware) and see if any of the issues appear related to your problem.
If you cannot get into bios at all then you may need to find the manufacturer manual for laptop and perform a CMOS reset, re-flash the bios, or rollback the bios. Depending on the manufacturer there may be physical ways of doing this without getting into the bios.
I have tried to power on laptop for like 10 times, entering into BIOS, but what ever I have selected from BIOS immediately I have got error (from first post).
I have read plenty of text on web and videos on Youtube. Then I have unscrew all laptop screws opened the lid and unplugged radio cables from wireless card, shacked the laptop to remove some dust, plugged radio cables back to wireless card and tried to power on the machine. Magically no issue anymore at BIOS stage and OS booting up without any issue.
What happened (mainly assumptions):
Maybe I was wrong, that Firmware error resulted in issue reported by BIOS and it was just coincidence both (update Firmware failure and issue at BIOS) happened at random time. Maybe just dust has entered wireless card at some point and laptop has not recognized the card anymore.
What is strange is I haven’t found any source on web referencing the network card (0000/0000/0000/0000). There should be network ID displayed, where I just got all zeros. Maybe this is just indicator that wireless card was not even recognized.
It can also be some intentional rollback of firmware if multiple times machine does not boot automatically. Just wild assumption, because I could not find any info for this.
Maybe I am on the edge on some hardware failure that is going to happen.